FAQ

Unfortuately, No. There are specific steps that must be taken during the installation process to allow for proper filter positioning and function. The manufacturer’s warranty WILL NOT be honored if the water filter system is not installed by a qualified CHIEF Purification technician.

Chief Water Filters are guaranteed for (1) one year from date of purchase against defects in workmanship.

Your CHIEF Water Filter contains activated carbon and advanced KDF-85 filtering media for effective dynamic filtration, along with 5 swiss woven micron filtration screens that remove various impurities in your water such as but not limited to:
– Sand Particles
– Organic Pesticides
– Dirt
– Clay
– Chlorine
– Bad Taste
– Ammonia

Removing impurities like Chlorine from your water will significantly extend the life of all home appliances and plumbing fixtures, including water heaters, toilets, faucets, washing machines, dishwashers, ice makers, refrigerators, shower heads and even water lines.
Businesses such as Restaurants, Physicians Offices, Poultry farmers, Steel cutting, Hospitals, Laundry mats, Nursing homes, etc., that require clean water to operate on a daily basis will significantly benefit from a reliable, unlimited supply of clean water. Using the Chief Water Filter in your home or business will save you thousands of dollars on appliance and fixture  replacement costs in your entire home , as well as save you money on replacement filter cartridges that must be purchased on other water filters.

Chief Water Filters work by removing the impurities out of your water with activated charcoal and KDF-85 filtering media. There are no cartridges or screens to change. Nor will you have to add any dangerous chemicals to the filter. It is cleaned by a simple process of back washing and forward washing water through the filter to remove contaminants.

As with any product, proper maintenance extends product lifespan. Results will vary from location to location depending on the quality of the water in certain areas and also the quantity of water that flows through the filter. While the Chief Filter normally averages at least 15 to 20 years, we have observed some exceeding 30+ years of service.

We recommend the water filter be installed underground, right after the city water meter. Some applications can be installed above ground such as in a garage or basement with adequate water line connections. Installers will inspect the areas that would be best suited for your location. However, if installed above ground, the filter MUST be protected from freezing.

We recommend the Chief Water Filter be backflushed at least once a month.  Water condition severity and local area specifics will determine how often you should clean your filter.  Also you need to consider the volume of water being filtered during the month. These two factors play a large role in how often the filter should be cleaned. However, we recommend as a general rule that the filter be cleaned at least once a month. Proper maintenance of the Chief Filter will prolong its lifespan. The better the filter is maintained, the longer it will last.